Shipping policy

 

Delivery Information

At Pro Engine Parts Direct, we are committed to providing fast, reliable, and secure delivery so you receive your car engine parts without hassle. Whether you’re ordering pistons, crankshafts, gaskets, timing kits, or complete engine rebuild kits, we ensure careful handling and timely dispatch of every order.

Shipping & Delivery Options

We offer domestic and international shipping options based on your location, order weight, and size. Shipping costs and available methods are clearly shown at checkout for full transparency.

Free Shipping – United States

We offer FREE shipping within the continental United States (52 states).

U.S. Shipping Exclusions (Not Eligible for Free Shipping)

The following U.S. locations are excluded from free shipping and delivery:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • U.S. Virgin Islands
  • American Samoa
  • Northern Mariana Islands
  • Armed Forces Americas (AA)
  • Armed Forces Europe (AE)
  • Armed Forces Pacific (AP)

Orders placed from these locations will not be processed.

International Shipping

We ship internationally to many destinations worldwide. International delivery times vary depending on the destination and customs clearance procedures. Please note:

  • Customs duties, import taxes, and clearance fees are the buyer’s responsibility.
  • Delivery timelines may be affected by local customs authorities.

International Shipping Rates (By Weight)

International shipping rates are calculated strictly based on total order weight as follows:

  • Under 2kg
    Price: $78
    Weight Range: 0kg – 1.99kg

 

  • Exact 2kg
    Price: $130
    Weight: 2kg only

 

  • 2kg – 5kg
    Price: $156
    Weight Range: 2.01kg – 5kg

 

  • 5kg – 10kg
    Price: $195
    Weight Range: 5.01kg – 10kg

 

  • 10kg – 20kg
    Price: $260
    Weight Range: 10.01kg – 20kg

 

  • 20kg and Above
    Price: $260
    Weight Range: 20kg – 999kg

 

All applicable shipping charges are automatically calculated at checkout.

International Shipping Exclusions

We do not ship internationally to the following regions and countries:

  • All countries in Africa (all 54 countries)
  • Jamaica
  • Bahamas
  • Barbados
  • Trinidad and Tobago
  • Haiti
  • Dominican Republic
  • Cayman Islands

Orders placed from these locations will be cancelled and refunded.

Order Processing & Dispatch

  • Orders are typically dispatched within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment in real time until delivery.

Delivery Delays

While we strive for timely delivery, delays may occasionally occur due to:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • International transit issues

In such cases, we will keep you informed and assist you to the best of our ability.


Contact Information

If you have any questions regarding shipping, delivery, or eligibility, please contact our support team before placing your order. We are always happy to help.

Email: info@proenginepartsdirect.com
WhatsApp: +1 (346) 436-2312
Contact Form: https://proenginepartsdirect.com/pages/contact